FAQs

What materials do you use?

1

Each product may contain some or all of the following materials: 100% cotton, felt blend, premium polyester, bamboo sticks, plastic crinkle, grosgrain ribbon, embroidery thread, and organic catnip.

I source organic catnip for all of my catnip-filled products, catnip tea, and Purr Potion catnip spray.

If available, I utilize recycled materials such as cereal liners and chip bags for the crinkly aspect in some toys. After sanitizing the material, of course.

What are your processing times?

2

All items are made-to-order, and due to the handmade nature of my products, processing times may vary depending on order size. Typical processing time is 1-5 days for smaller orders of 1-3 items. Typical processing time is 5-7 days for orders with 4 or more items.

What makes you different?

3

My brand is all about slow, made-to-order craftsmanship that focuses on small batches and quality. Not mass-produced, just made with care. My goal is simple: create toys that enrich cats’ lives while bringing a little extra joy to the humans who love them.

How can I contact you?

4

You can reach me via email at scaredycathandmadetoys@gmail.com or fill out the form below. Please don’t hesitate to reach out!

Have a question or suggestion?

Please fill out the quick form below, and I will get back to you within 1-3 business days.

Privacy Policy

1. Introduction

Scaredy Cat Toys (“I”, "we", "us", "our") operates www.scaredycattoys.com. This Privacy Policy explains what information we collect, how we use it, when we share it, and your choices.

2. Information We Collect

  • Information you provide: name, email address, billing/shipping details, contact messages, and other data you submit.

  • Automatically collected information: IP address, browser type, device information, pages visited, referring URLs, and usage data via cookies and similar technologies.

  • Third-party data: information received from third-party services if you use or link an account (e.g., social login, payment providers).

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the website and services

  • Process transactions and send related information

  • Respond to inquiries and provide customer support

  • Improve, personalize, and analyze our services

  • Send marketing and promotional communications (where permitted)

  • Comply with legal obligations and protect rights

4. Cookies and Tracking

We and third-party services use cookies, web beacons, and similar technologies to collect usage data, remember preferences, and support analytics and advertising. You can control cookies via your browser settings.

5. Sharing and Disclosure We may share data with:

  • Service providers and vendors who perform services on our behalf (hosting, payment processors, analytics, email)

  • Legal authorities, when required by law or to protect rights

  • Business partners or in connection with a merger, sale, or asset transfer (with notice where required). We do not sell personal information for monetary consideration.

  • Third-Party Links and Services Our site may contain links to third-party websites and use third-party services (e.g., Google Analytics, payment gateways). We are not responsible for their privacy practices. Review their policies separately.

  • Data Security We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal data as long as necessary to provide services, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of data and purpose.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, portability, and objection to processing. You can opt out of marketing communications by following the unsubscribe instructions or contacting us.

8. Children

Our services are not directed to children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have, contact us, and we will delete it.

9. International Transfers

If we transfer personal data internationally, we will use appropriate safeguards in accordance with applicable law.

10. Changes to This Policy

We may update this Privacy Policy. We will post the updated date and, where required, notify users of significant changes.

11. Contact Us

For questions or to exercise your rights, contact: scaredycattoys@gmail.com